Support Worker - Personal Care & Community Access
We are seeking compassionate, reliable, and dedicated Support Workers to join our growing team. In this role, you will provide high-quality, person-centred support to NDIS participants and clients, empowering them to live independently and achieve their personal goals.
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We are a NDIS registered provider delivering disability support services and expanding into aged care (provider registration in progress). We provide person-centred services in the community with a strong focus on safety, dignity and respect.
Key responsibilities
Daily living & community support
● Assist clients with routines, community access and appointments
● Social support and companionship
● Meal preparation, light domestic assistance and shopping
Personal care (hands-on care)
● Showering, toileting, grooming, dressing and continence support
● Mobility assistance, transfers and safe manual handling
● Support with eating and hydration where required
Basic nursing support (where applicable and trained)
● Observe changes in wellbeing and report to the care team
● Record basic observations if trained (e.g., BP/temperature)
● Medication prompting and documentation (as permitted by policy)
● Follow infection control and safety procedures
Documentation & compliance
● Complete shift notes/progress notes accurately
● Follow care plans and report incidents/hazards promptly
Essential requirements
● NDIS Worker Screening Check (or willingness to obtain)
● Current First Aid & CPR (or willingness to obtain)
● Driver’s licence and reliable vehicle (travel between clients)
● Strong communication, empathy, reliability and professionalism
● Ability to work a rotating roster including some evenings/weekends
Highly regarded
● Certificate III/IV in Individual Support (or similar) is highly regarded. Candidates who are currently enrolled or willing to obtain the qualification will also be considered.
● Experience in disability support, aged care, dementia care, or complex needs
● Manual handling/infection control training
What we offer
● Flexible shifts and consistent hours for the right candidates
● Supportive team and ongoing training
● Meaningful community-based work
● Sponsorship may be considered for exceptional candidates (eligibility applies).